Personalized WordPress Support Services for Your Business
Managing a WordPress website often comes with its fair share of challenges. From troubleshooting plugin conflicts to resolving site errors, it can feel overwhelming—especially when you’re trying to grow your business.
That’s where our WordPress support services come in. We take care of the technical problems, so you can focus on running your business.
Learn MoreWhy Choose Our WordPress Support Services?
Your website is the backbone of your business, and when something goes wrong, you need a team that can jump in and fix it fast.
Whether you’re dealing with site errors, performance issues, or security breaches, our WordPress support team is here to help you troubleshoot and resolve any issues.
With over 10 years of experience providing WordPress technical support, we offer quick solutions and ensure your website stays functional and secure, no matter the issue.
Our comprehensive WordPress support services include:
1. 24/7 Support Availability
We provide round-the-clock assistance to resolve any WordPress issue, big or small. Whether it’s an urgent site error or a small tweak, we’re always ready to help.
2. Plugin and Theme Troubleshooting
Experiencing plugin conflicts or theme issues? We’ll help you troubleshoot and resolve them swiftly to ensure your website works seamlessly.
3. WordPress Performance Support
Struggling with slow loading times or poor site performance? Our team specializes in diagnosing and fixing performance-related issues, ensuring your site loads quickly and runs smoothly.
4. WordPress Error Fixing
From 404 errors to internal server issues, our experts are ready to fix any WordPress error and get your website back to full functionality.
5. WordPress Security Support
Your site’s security is critical. We provide continuous security monitoring, error detection, and malware removal to ensure your WordPress site stays safe from potential threats.
6. Emergency WordPress Support
When things go wrong unexpectedly, our emergency support services are there to get your site back up and running, minimizing downtime and protecting your business.
7. Personalized Support Plans
No two websites are the same. We offer customized WordPress support plans that address the unique needs of your site, whether it’s a simple blog or a complex e-commerce store.
What We Can Help With
Our WordPress support services cover a wide range of tasks, including:
✔️ Fixing plugin conflicts
✔️ Troubleshooting broken layouts
✔️ Resolving WordPress errors and glitches
✔️ Enhancing site security
✔️ Supporting WooCommerce and membership platforms like LearnDash
✔️ Speeding up slow WordPress sites
✔️ Installing and configuring Google Analytics 4
✔️ Offering advice on improving your site’s user experience
✔️ Helping with content publishing and updates
We’re experts in popular themes and plugins, including Elementor, Divi, WooCommerce, Rank Math SEO, Yoast SEO, and more.
Whatever issue your site faces, we’ve got it covered.
Who Benefits from Our WordPress Support Services?
Our WordPress support is ideal for all types of businesses:
- Small business owners
- E-commerce and membership sites
- Bloggers, content creators, and influencers
- Local businesses and artists
- Online course creators and coaches
No matter your niche, our support services are designed to keep your WordPress site running smoothly.e can help with our WordPress maintenance services.
Signs You Could Benefit From Our WordPress Support Services
- Website errors or frequent downtime
- Slow loading speeds or broken functionality
- Plugin conflicts or theme issues
- Outdated or incompatible plugins
- Security vulnerabilities or malware
- Poor user experience or navigation problems
Why WordPress Support Assistance Matters
Neglecting the support needs of your site can lead to frustrated users, lost revenue, and downtime.
With our WordPress support services, you’ll:
- Get quick, reliable troubleshooting for any issues
- Receive expert help with complex technical problems
- Keep your site secure with proactive support
- Improve site performance and user experience
- Enjoy peace of mind knowing you have a team on call for any support needs
Plan Options
🤑 LAUNCH OFFER: Save $100 off all plans!
Essentials
Essentials plan includes:
✅ 24/7 Uptime Monitoring
✅ Monthly Offsite Backup
✅ Backup Restoration Service
✅ Security & Malware Defense
✅ Theme & Plugin Update Management
✅ WordPress Tips & Advice
✅ Beta access to FreshPress
✅ 24 hr Response Times
✚ $39 fee for one-time jobs & fixes
Optimizer
Everything in Essentials, plus:
✅ Weekly Offsite Backup
✅ Weekly Security Analysis
✅ Weekly Site Performance Analysis
✅ Critical Site Speed Optimization (80+)
✅ Custom HTML + CSS Tweaks
✅ Site SEO Setup & Assistance
✅ 16 hr Response Times
✅ Unlimited Jobs & Fixes*
Growth
Everything in Optimizer, plus:
✅ Daily Offsite Backup
✅ Daily Security Analysis
✅ Daily Performance Analysis
✅ Weekly SEO Rank Report
✅ Page-Level SEO Assistance
✅ Broken Link Monitoring
✅ Complete Site Speed Optimization (90+)
✅ E-Commerce & Memberships Support
✅ Custom PHP Tweaks
✅ Monthly Maintenance Report
✅ 12 hr Response Times 🏎️
*For jobs or fixes that take 30 minutes or less to complete.
Ready to Simplify Your Website Management?
Stop wasting time on troubleshooting and errors. Let our WordPress support services take the stress out of managing your site so you can focus on growing your business.
Book a Discovery Call
Not sure which plan is right for you or need a custom support plan?
Schedule a free 15-minute discovery call, and we’ll help you choose the perfect support service for your site.
Or email [email protected]
Frequently Asked Questions
How do I know which plan is right for me?
This is where our discovery call comes in. It’s a good idea to Book a Discovery Call which should only take 15-30 minutes of your time so we can learn about your WordPress site and your goals and make the right recommendation for your needs.
If we think we can’t help you, we’ll point you in the right direction. There’s zero obligation, just helpful advice.
Do you offer WordPress hosting?
We can offer managed WordPress hosting on a shared server as part of your plan, the best thing to do is book a call with us to discuss your needs.
If I choose a plan, how do I get WordPress support?
You can submit a support ticket request on our form for any questions or help you might need and you’ll get a response within at most 24 hours.
Do you provide phone call or Zoom support?
In order to maintain a streamlined service with our support, 99% of communications will be sent over our chat functionality or email. This typically allows us to fully understand each request and provide actions or support on it in a prioritized manner.
Occasionally, we might send you screen recordings or other videos to help explain changes or things you need to know when providing support.
But if you’re having significant problems or want to re-discuss your plan, you can let us know and we’ll book in a call with you.
Do I need to be using a particular hosting for my site or domain?
No way. We’re used to working with the majority of the major hosting providers and understand their quirks, we’ll adapt where you’re at but can even help recommend you to other options if that’s what you would like help with.
We’ve worked extensively with:
- CloudWays
- Hostinger
- SiteGround
- WPX
- BigScoots
- WPEngine
- WordPress.com
- And many more
Does ‘Unlimited Minor Site Edits & Fixes’ really mean unlimited?
Yes! You can submit your requests for changes to your site because you’re simply too busy or if you’re having trouble and need our help to fix it. We set the limit on jobs that take 30 minutes or less, but that fits most jobs!
Site edits & fixes are completed in the order they come in, and include changes like:
- Update an image with a new one
- Change a title on a page
- Replace an old link with a new one
- Create new posts or pages with content you already have ready to go
- Fix a layout problem
- Fix a design/CSS problem
We’ll do our best to help with any change you want to make, but if we feel something is above a minor edit or fix, or takes much longer than 30 minutes, then we might need to discuss upgrading your plan or setting up a bespoke plan for your needs.
What if I have multiple websites?
It’d be a great idea to Book a Discovery Call so we can find out how many sites you are working with and what level of support you might need across each of them so we can provide you with a bespoke plan.
What countries do you serve?
We serve globally and promise you a reply within the response time set for your plan type. No matter what country you are in, you can take advantage of our service!
What payment methods do you accept?
We use Stripe for all payment processing and currently accept cards using Visa, Mastercard, American Express, Discover, Diners Club, JCB, and China UnionPay payments from customers worldwide. As well as Apple Pay, Google Pay or Link integrated services.
If there’s another payment type you would prefer to use, reach out to us at [email protected].
What if I need to upgrade or downgrade between plans?
No problem, let us know what plan you wish to change to and we’ll either activate a prorated upgrade/downgrade, or set it to begin on your next billing cycle, whichever works best.
Do you offer a moneyback guarantee?
For sure! Your plan stats from the moment you make your first plan payment and you’ll have 7 days to make sure it’s right for you. If you’re not completely satisfied, we’ll give you your money back.
How do I cancel?
If you’re not loving the WordPress site support you’re getting, you can let us know you want to cancel and we’ll mark your subscription plan to cancel at the end of its current billing cycle. No lock-ins or extra charges here.
Graphic Credits: Thanks to kerismaker on Flaticon for the ‘Web Development stickers pack.‘